What You Should Know
Is switiching over simple?
Switching telecom providers is easy, fast, and risk-free. The industry has developed reliable systems for seamless transitions since deregulation in the mid-80s. The process is simple: complete minimal paperwork, and we handle everything else, including notifying you of your exact switch date.
I'm in contract, can you help?
Contract termination varies by agreement type. While most contracts can be terminated, you'll need to settle any final bills or charges with your previous supplier. We're happy to review your existing agreement, advise on options, and depending on your situation, may assist with partial or full payment of termination charges.
What networks do you use?
We use a variety of the UK’s best networks to ensure our customers get the right product on the right network without the need for them to deal with multiple telecoms companies. BT, Openreach, O2, Vodafone, TalkTalk Business, EE and Gamma are amongst the networks we use.
I am moving office, what do I need to do?
If you are relocating to new premises all you need to do is contact our Customer Services Team at least 2 weeks before you intend to move to let us know your new address and what, your requirements are. We can install lines in your new premises if necessary, or turn on any ceased lines already in the building.
Can I have my landlines, mobiles and broadband all on one account?
Yes. We offer the rare convenience of a single, consolidated bill for all your telecom services. Each bill is clearly organised to show your spending by product, and our “Bill Builder” feature lets you customise exactly what information appears on your statement.